Consistency is key to success in every small business. It means every customer knows what to expect from it, and every employee knows what they’re supposed to do, and how they should be doing it.
How do we know that’s correct? Look at the queue at any McDonalds restaurant Consistency of everything means customers will keep coming back; there’s a familiarity built from the stability of knowing what to expect when the food comes over the counter; it’s at once familiar and reassuring.
But it doesn’t happen by accident. It requires a clarity of purpose in every area of activity, systems of working that everyone understands, procedures that ensure a company complies with all the relevant legislation for the most effective price possible
As far as employee expenses are concerned, that means selecting the right expense management software.In selecting employee expenses software it’s important to look beyond its ability to manage numbers. Any expense management software can do that. What you need to find alongside the number-crunching capability are other advantages that will support your objective of being consistent.
Pick something that’s intuitive and cost effective to use, so that employees are more likely to buy into it willingly, and it places no burden on your business finances. For that reason, avoid anything with a long contract, or anything with capability you don’t need. Instead, look for something that is flexible enough to grow with you, offering features that will add value. (Think of those as the chocolate you dislike in a particular box, but have to buy anyone because it’s bundled in with the rest; the ones you actually do want).
Solo Expenses offers all of that capability, and also supports companies with formulation of expenses policies to make all of the rules crystal clear to everyone, right from the beginning. The result is that everyone understands the rules, and can work within them without the need for management intervention.
The result is that the employees can focus on doing what that the company needs them to do to keep a steady flow of customers coming back. And that stability is just as important for a vendor of burgers as it is for a vendor of anything else. Look after the small. ‘out of sight’ stuff like employee expense management in a stable and consistent way, and you’ll have customers queuing just as they do at McDonalds if you’ve got the product right, and can keep on delivering it.
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